- Product System Design
- Design Leadership
- Design Thinking
- User-centered Design
- UX Strategy
- Design Planning and Accurate Estimation
- Design Systems
- Design Workshop Facilitation
- Design Direction and Stakeholder Alignment
- Designer Mentoring
- UX Heuristics
- Interaction Design
- Visual Design
- UX Research
- Usability Testing
- Information Architecture
- Wireframing
- Prototyping
- Responsive Design
- App Design
- Cross-platform UX Design: Websites, Mobile, and TV
- Storytelling
- Icon Design
- Motion Design
- HTML, CSS, and Sass
- Basic understanding of JavaScript
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Rhode Island School of Design
Bachelor of Fine Arts
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RISD European Honors Program
Rome, Italy
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Brightcove
Boston, MA
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Product Design Director
Aug 2022 – Jan 2024
- Led Product Design team for Brightcove, which offers trusted video streaming technology and insights for thousands of customers, including 250+ Fortune 1000 companies
- Managed 8+ designers across the globe (Mexico, Portugal, England, and the US) who delivered designs for digital products serving customers in media, marketing, and internal communication
- Directed UX of 2-5 projects at a time, including redesigned core product functionality for video search, filtering, roles, and permissions while overseeing the design of new product offers like EPG scheduling
- Mentored and coached designers in UX research, design execution, project planning, and effective collaboration with stakeholders and customers
- Reimagined the design process by integrating Jira, fostering a culture of transparency and accountability; the new approach utilized by 8+ design team members daily
- Spearheaded the launch of a qualitative UX research program that gathers valuable insights from customers
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Principal Product Designer
Dec 2019 – Aug 2022
- Led design for the most used Brightcove Studio module, the Media module; produced storyboards, user flows, designs, prototypes, and presentations for the launch of Beacon Studio and Marketing Studio
- Product owner for the design system that unified 5+ products; oversaw the design roadmap, created style and component designs, managed participation from the design team, and organized design system governance
- Ran design workshops, conducted usability tests, moderated customer interviews, and coached other designers on these methodologies
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UX/UI Design Director
Jul 2012 – Dec 2019
- Led a small design team in Brightcove's Global Services department; designed unique customer solutions from admin UI to consumer-facing OTT apps serving over two million viewers on iOS, Android, websites, Apple TV, Fire TV, Roku, Android TV, and Smart TVs
- Conducted stakeholder interviews, workshops, design discussions, and client presentations with 50+ customers
- Clients: GE, Boeing, Lightbox, The Met Opera, Discovery, HBO Asia, Lowes, Home Depot, Reelz, FFT (The French Open), and Mary Kay
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Freelance/Consulting
Somerville, MA
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UX/UI Designer
Nov 2010 – Jul 2012
- Clients included Brightcove, HealthTalker, CMG, Six Red Marbles, Life is Good
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Cramer
Norwood, MA
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Interactive Art Director
Mar 2000 – Nov 2010
- Clients: Serono, New England Journal of Medicine, E3 Expo/ESA, Price Waterhouse Coopers, Comcast, CVS, Gillette, Bayer, Abbott, Forrester
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Apple Store App of the Day for "Met Opera on Demand"
Nov 2017
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MITX/MIMC Awards
x4 winner, x5 finalist
Nov 2002 – Nov 2008
