Most product design starts with screens and flows. I start with the underlying system: what are the core objects users care about? How do they relate to each other? What patterns will scale?
This approach – designing structure before screens – produces more coherent products and makes engineering collaboration smoother. I'm designing the same things engineers build: data models, relationships, and patterns. That shared language leads to better outcomes.
I still think of myself as a RISD kid. I have a traditional design background, with a focus on interaction and visual design. I've always been suited for problem-solving – answering the "how" questions and designing solutions.
Over the years, I expanded that foundation to include user-centered design, design systems, workshop facilitation, UX research, usability testing, and design management. The "what" and "why" questions have become more critical, and my empathy for customers and colleagues has only grown.
I grew up in rural Vermont, in a small ski village surrounded by nature. That's still important to me. Today I live in Sudbury, MA, in a mid-century modern house in the "woods" – it's the suburbs, but it doesn't feel much different from Vermont.
I enjoy running, hiking, biking, and being outside with Lauren and the kids. I've collected other hobbies, too: gaming, sim racing, listening to music, and being tech support for my family (which I actually enjoy). One of these days, I promise I'll get back to painting.
Nature, technology, art, and family have always been the touchpoints.